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Browse common questions or reach the team directly. We're here for boaters and marina operators alike.
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Business-hour live chat for quick questions. Priority 24/7 chat on Pro & Enterprise.
Start a chatHow do I book a berth?
Search for a marina, choose your dates, pick an available berth on the interactive map, then confirm your details and pay securely. You'll receive a confirmation with your booking reference instantly.
How do marinas get paid?
Marina owners connect a Stripe account. When a boater pays, funds are transferred directly to the marina minus DockSpot's small platform fee. Payouts follow your Stripe schedule.
Can I cancel a booking?
Cancellation terms are set by each marina. Open your booking from My Bookings to see the policy, or contact the marina directly.
How do I list my marina?
Create a marina account, then use the 5-step wizard to add your details, map your berths, set pricing and publish. It takes about 10 minutes.
Still have questions?
Our team is happy to help you get the most out of DockSpot.